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Welcome to the
May 2009 issue of the G4 Newsletter


G4 News


New G4 partners

·         Staatsloterij (Dutch National State Lottery)

·         Nordic Gaming Group

Certification in progress

·         www.weetwatjespeelt.nl

·         www.tobet.com

 


 

What G4 can do
for you

Ethical Business practices

Information systems for staff and players

Staff training

Staff and customer information

Intervention and referral service

www.gx4.com

 


 

WARNING!

It looks like G4 has achieved a well recognised reputation on the online gambling market as a solid provider of counselling services and as THE auditing group and certification agency on Responsible Gaming. However, dozens of websites provide information on G4 without having a contract with G4, trying to tell the outside world that they have an agreement with G4 and work according to our standards. It is smart to check and eventually double check if you’re not sure. Please contact us if you have any doubts or think someone might be cheating.
info@gx4.com

 

 


 

Conferences

 

Nordic Conference on Problem Gambling, Treatment and Prevention

18 – 20 May 2009, Helsinki,

Finland

www.snsus.org

 

14th international Conference on Gambling and Risk Taking

25 – 29 May 2009, Stateline, Nevada, USA

www.unr.edu/gaming

 

Gambling and Addictions Symposium 2009

3 – 4 September 2009, Montreal, Canada

jeux-gambling2009.org

 

NAGS Annual Conference

11 – 13 November 2009, Canberra, Australia

www.nags.org.au

 

8th European Conference on Gambling Studies and Policy Issues

14 – 17 September 2010, Vienna, Austria

www.easg.org

 

 


 

Next Issue

 

July 2009

 


 

           

Coming up soon:

14th International Conference on Gambling & Risk Taking

25 – 29 May 2009

Harrah’s Lake Tahoe, Stateline Nevada, USA


- Australia -
Antipodean gamblers lead the world

 

A new report into online gambling has found that players in Australia and New Zealand bet more money over the Internet than those from any other nation in the world.
Professors Robert Wood and Robert Williams from the University of Lethbridge in Canada surveyed more than 20,000 adults from 105 nations for their study and found that antipodean players wagered an average of $306 online every month.
'Australian Internet gamblers do report higher average monthly gambling spending than the overall average we observed among our sample,' said Wood.
'This would suggest that Australian Internet gamblers do indeed spend more on gambling compared with Internet gamblers from most other countries.'
According to a report from The Sunday Telegraph newspaper, the results are five times what punters in Australia and New Zealand put through land-based poker machines and has prompted renewed calls for a ban on online gambling because its allows players to bet using credit.
The study from the Alberta-based researchers also found that the prevalence of problem gambling was four times higher for Internet gamblers than those who play by more traditional methods.
Gerard Byrne, Problem Gambling Service Coordinator for The Salvation Army, told the newspaper that he was not surprised by the figures and called on the Federal Government to ban credit-based betting.
'People are certainly reporting more and more usage of online gambling,' said Byrne.
'I'm not surprised New South Wales is near the top in problem online gambling. We've got a culture where gambling is the state pastime. We would encourage bans on any capability to gamble on credit and believe the Federal Government should take a lead on this.'

 

iGaming Business, 8 April 2009


- Australia -
Tasmania develops new problem gambling measures

 

The government for the Australian state of Tasmania has announced a range of measures designed to further address problem gambling after taking into account the findings of the recent Social And Economic Impact Study.

The Treasurer for Tasmania, Michael Aird, said the new measures were prepared following consultation with community and industry groups and included amendments to the Gaming Control Act of 1993.

“These new measures will ensure Tasmania has the best harm minimisation practices in Australia,” said Aird.

“The consumer protection measures are aimed at protecting all gamblers not just problem gamblers. The current voluntary code of practice for gambling will be replaced by a mandatory code.”

The councillor revealed that the new measures would enhance restrictions on access to gambling by minors, place further restrictions on access to cash in gaming venues and impose mandatory codes to improve gaming environments.

In addition, there will be enhanced training requirements for gaming staff in identifying problem gamblers, improvements in making game information available to players and restrictions placed on inducements such as free food, drinks and games.

The new measures will also align penalties for gaming with those for the licensing of alcohol, strengthen the exclusions regime for self-excluded gamblers, enhance education for at-risk groups, review the effectiveness of the state’s gambling support helpline, tighten bet limitations from ten dollars to five dollars for gaming machines, impose a maximum cash payout amount of $1,000 for all Keno and EGM winnings and reduce the current cash input limit on EGMs to $500

 

Aird reported that the state government had been mindful of areas needing national attention in developing the new measures and revealed that a Productivity Commission report into problem gambling was due at the end of the year.

“We support the principles behind smart technology and machine intervention strategies,” said Aird.

 

iGaming Business, 9 April 2009


- Belgium -
A quarter of Belgian youngsters gamble

A study by the Consumer Associations Research and Information Centre has revealed that a quarter of all minors in Belgium buy lottery tickets or purchase National Lottery scratch cards. According to the study, the young gamblers spend an average of 33 euros a month on gambling products.

OIVO has called on Belgiuns National Lottery to take extra measures to prevent minors from purchasing its products illegally.

In a reaction to OIVO's comments, the National Lottery issued a statement outlining the measures already in place to prevent children from purchasing its products.

The National Lottery stresses that it is in regular contact with its points of sale to discuss the issue.

Points of sale are required to display notices stating that minors are not allowed to buy lottery products.

Failure to display the notices can result in a shop losing the commission it has earned from selling lottery tickets and scratch cards.

 

Newscan, 20 March 2009


- Canada -
Man sues Quebec lottery for letting him gamble

An Ottawa man is suing Loto-Québec, alleging its Lac Leamy Casino let him keep gambling and plied him with free alcohol even after he put himself on a list of problem gamblers who were supposed to be barred from the casino.

Kent Glowinski says the Quebec lottery society, which owns and operates Quebec casinos, should be held liable for continuing to let him into the casino.

Glowinski says he spent $80,000 playing blackjack at the casino until he stopped gambling last year.

“We acknowledge compulsive gambling and pathological gambling exists, but then (people argue) ‘well, it’s all about personal responsibility. You chose to come in here’,” he said.

“(But) it goes right down to: What is pathological gambling? It is an uncontrollable urge to bet. Uncontrollable.”

In a 60-page claim filed with Quebec Superior Court, Glowinski says he first registered for the casino’s self-exclusion list in 2004, a free program that allows people to ask to be denied access to the province’s casinos for anywhere from three months to five years.

He alleges the casino kept letting him play, even when he was drunk, and that casino employees gave him coupons for free drinks.

Glowinski says he wrote several letters, sent them by registered mail, and phoned the casino twice to ask them to enforce their policy. He says nobody returned his phone calls.

The claim says while Glowinski was on the self-exclusion list, he won $5,000 and had to present photo identification to collect the prize.

Glowinski joined Gamblers Anonymous in 2004, but the problem continued through 2008. He has since gone through a three-week treatment program for gamblers at a Windsor hospital.

Glowinski is also suing National Bank for allowing him to withdraw more than his daily ATM limit and for allowing him cash advances even when he was drunk. The bank has a branch at the casino that is staffed between 9 a.m. and 4 a.m. every day.

Glowinski, who is representing himself, was in court with the lawyers for both defendants Monday to deal with a motion to secure costs.

It’s common practice in Quebec civil cases to require a deposit from out-of-province plaintiffs in the event costs are awarded to the defendants.

The judge ruled that Glowinski should deposit $5,000 with the court to guarantee some of Loto-Québec’s costs, and $2,000 to guarantee some of National Bank’s costs, half of what the organizations had asked for.

While lawyers from Loto-Québec and National Bank argued Glowinski’s job as a federal government lawyer means he has the ability to pay more, the court downgraded the amounts and granted Glowinski six months to file the deposits, known as security for costs.

The case won’t go any further until the plaintiff has deposited the money, putting it on hold for at least six months.

“It was reasonable,” Glowinski said about the decision. “It was a compromise. Six months gives me time.”

The lawyers for Loto-Québec and National Bank both declined to comment on the case. A spokesman for Loto-Québec couldn’t be reached late Monday.

Loto-Québec’s website says the self-exclusion process was upgraded in 2007 to include optional counselling. It also says the organization provided $135 million to provincial compulsive gambling assistance programs between 2002 and 2008.

 

The Ottawa Citizen, 28 April 2009


- China -
Legal or illegal, betting is still big business

China's lottery could topple those of the United States and become the world's first hundred billion dollar lottery, according to China Center for Lottery Studies at Peking University.

It has the potential to grow more than tenfold from its current level of $15 billion sales with more than 100 million players to one worth $150 billion.

Wang Xuehong, executive director of the China Center for Lottery Studies and a senior research fellow, Ministry of Finance, said the China Lottery has huge potential for growth, if it could capture some of the illicit gaming market.

"The challenge has to be to win back the 300 billion yuan spent on illegal lottery games and that is where a lot of China's immediate lottery growth could come from, " she said.

"This can be achieved by making a lot of the China lottery games more exciting and interesting to play. I think if this can be done then China's lottery could easily grow to a thousand billion yuan in a relatively short time frame."

If China's lottery was to grow to $150 billion, it would be almost three times the size of that of the combined state lotteries of the United States, the world's largest lottery market, which generated sales of $53.7 billion in 2007, according to US lottery games giant Scientific Games.

It would dwarf those of Italy with annual sales of $21.1 billion, Spain with $14.7 billion, France with $13.7 billion and the United Kingdom with $9.6 billion.

It would also be of equivalent size to the entire economic output of countries such as Egypt and New Zealand.

There has been speculation within the global lottery industry that the Chinese government could be set to issue a third major lottery license, its first in 15 years, to raise revenue for cultural and educational projects.

A new license would coincide with the drafting of China's first Lottery Act, which received the backing of the State Council last week.

Gary Newman, chairman and chief executive officer of Global Lottery Corporation (GLC), based in Las Vegas, Nevada, one of the world's leading lottery technology providers, said talk of a new license in China is currently the major talking point in the world's lottery industry.

"It will be dramatic. Rumors are all out there to lottery service providers that a third license has been issued and it is a national license, " he said.

"We have heard they (the Chinese government) want to go the cellular route. It would mean a person's cell phone would be a retail lottery terminal and it would open up big revenue streams for the government."

A government source, however, told China Daily there was no plans for a third license to be issued.

A move towards being able to play the lottery on mobile phones would be a logical move for the Chinese government, however.

One of the big problems for the existing lottery, which has been running for 22 years, is the relatively small number of participants.

Last year, China's lottery amassed revenues of just $15.6 billion (105.1 billion yuan), compared to an estimated $45 billion (300 billion yuan) spent on illegal lotteries and around $150 billion (1.03 trillion yuan) spent in total on illegal forms of betting.

It is estimated that only 18 percent of China's 1.3 billion people have ever played the lottery and the fact that there are 500 million mobile phone users in China would considerably widen the access.

Newman at GLC, which has offices in San Diego, Vancouver, London and Hong Kong, said he believes cellular is a potential way forward for China.

"The key advantage would be speed, ease and the fact that almost everyone has got a cellphone. There are real problems in such a vast country of doing it through retail outlets since it is immensely expensive," he said.

Tang Namei, a 25-year-old financial manager who lives in Shenzhen and is a regular lottery player, said she would welcome other distribution channels to play the lottery.

"I would play the lottery on my mobile phone if I was too busy to go and buy a ticket because it would be more convenient," she said.

Some such as Huang Yi, 27, a bank accountant from Luxian county in Sichuan province, would still prefer the security of a paper ticket.

"I don't like the idea of playing the lottery on my mobile phone because I like the security and certainty of being able to hold onto a ticket," he said.

China issued the first license for a welfare lottery in 1987 and a second one for sports in 1994.

Wang, who studied gaming management at the University of Nevada in Reno and is involved in drafting China's Lottery Act, said she believes that if China's lottery is to grow and develop it needs the right regulatory framework in place.

"If the lottery is to grow, much depends on the policy of the government. Sometimes decisions can be taken overnight which are not based on either the industry's or the market's needs and there is a need for a much more longer term approach," she said.

"If there are the right laws in place, people feel confident playing the lottery and this leads to greater consumer confidence among players," she said.

The lottery has been a consistent revenue earner for the government. The sports lottery, which celebrated its 15th anniversary this month, provided $400m (2.75 billion yuan) toward last year's Beijing Olympics. It has also funded 8,728 park-based fitness areas, 132 fitness centers and 12 sports parks under China's national fitness program.

Wang Jun, deputy director of the China General Administration of Sport, said it had made a major contribution to sports.

"Without the public welfare fund from the sports lottery, we won't be having such excellent fitness facilities for the ordinary citizens in such a short time," he said.

"It serves as a strong impetus in our effort to let ordinary Chinese do exercise and keep healthy."

Wang at the China Center for Lottery Studies insisted this sort of funding would massively increase if the lottery was made more exciting for players.

"If it doesn't come up with interesting games then people will graduate to the illegal lottery and other forms of gambling," she said.

"There needs to be more products provided to the market. There always needs to be more advertising and promoting of the lottery."

"The key change, however, needs to be in the distribution network. It needs to be enhanced and made better and become much more market-orientated."

For Chinese lottery players, however, winning is everything. Tang, the financial manager from Shenzhen, said she still hopes to win the jackpot one day.

"I have been buying welfare tickets for a year and got several 10 yuan prizes, although a colleague of mine won a big prize a couple of weeks ago. I'll keep buying until some day I win the jackpot," she said. 

 

China Daily, 27 April 2009


- China -
Macau gaming boom at a cost

Beijing’s decade-old flirt with lucrative gambling in the booming casino town of Macau has gone decidedly sour.

The former Portuguese enclave may have surpassed Beijing mandarins’ wildest dreams by becoming one of the fastest growing economies globally, clocking annual growth of 30 percent in 2007 and overtaking the world’s gambling capital Las Vegas in earnings, but the boom has come at a cost.

A string of corruption and money laundering scandals involving Chinese communist party officials and managers of state firms have filtered through the press, creating a wave of resentment on the mainland where the leadership is attempting to reinstate Confucian virtues of plain living and honest public service as the mantras of the day.

Meanwhile, the enclave’s freewheeling dash for growth has alienated chunks of Macau population that have been left out of the development loop and are unable to share in the gambling bounty.

Editorials in China’s state press have described an "epidemic of gambling," afflicting large groups of mainland population and leading to countless losses of family savings as well as huge amounts of public money gambled away at Macau’s casino tables. While the amount of lost public money has not been reported, the Beijing Youth Daily went as far as saying earlier this year that reckless gambling by officials was a "threat to the national treasury".

What is more, commentators have warned that the survival of China’s entrepreneurial culture is in danger after a series of gambling-caused bankruptcies hit the province of ZhejiangChina’s export powerhouse for everything from socks and buttons to toys and artificial flowers. Famous for private initiative and hard-working businessmen, Zhejiang has been at the forefront of China’s transformation as an economic tiger.

 

IPS News, 17 April 2009


-Denmark -
Government to break up state gaming monopoly

Gambling is expected to enter a new era shortly as deregulation opens up gambling market to international companies

A 60-year gaming monopoly operated by state-owned Danske Spil is set to be terminated when the government announces its plans for deregulation on Tuesday.

A current European Commission lawsuit alleging the monopoly violates free market regulations was a major factor in pressuring the government into the move.

Deregulation would mean that foreign gaming companies could begin advertising in Denmark and their gambling contests would be legally available for purchase. According to Jyllands-Posten newspaper’s information, only the Lotto and scratch-off ticket games will continue to be under the sole jurisdiction of Danske Spil.

But entry into the Danish gaming market would not be free, as companies would have to pay a licensing fee to the state to be allowed access. The government will include the fee - along with measures to prevent gambling addiction - into its proposal, which would still ensure that a tidy sum goes into the state’s coffers.

Last year nearly 11 billion kroner was spent on gaming nationwide, with state profits of 2.8 billion kroner. Around 1.6 billion of that went toward charitable and youth organisations.

Danske Spil indicated it welcomed the move because the amount it has to pay back to the state - currently 30 percent of its intake - will be considerably reduced as a result of the deregulation.

‘It will be nice to get some clarity on the issue after so many years of uncertainty,’ said H.C. Madsen, Danske Spil’s managing director. ‘We’ll also be able to offer casino gambling and poker now, which we couldn’t do before.’

Danish gaming laws began being challenged in the European Courts a couple of years ago, when online companies such as Ladbrokes were hindered in their attempts to gain access to the market.

 

RC News, 21 April 2009


- France -
To licence online betting

In France, Budget Minister Eric Woerth has announced that the nation is on a path to opening up its gambling market to foreign competition and will begin granting online betting licenses in 2010.
The move is an attempt to stem illegal gambling in the nation and safeguard the billions in tax revenues that are currently being lost overseas.
Woerth stated that the gambling market in France would be expanded to adapt ‘to Internet reality’ and help France ‘get out of an unsustainable situation in which the State is losing a growing part of the betting market’. His plans are a response to a 2007 European Union demand to end state gambling monopolies in order to comply with the bloc’s competition rules, which carried with it the threat of a lawsuit.
According to a report from The New York Times, France takes in around $6.3 billion a year in tax from the gambling industry, which includes online gambling, casinos, horseracing and lotteries. Woerth’s draft plan is set to be presented to the Cabinet at the end of the month and includes a levy of about 7.5 percent on online sportsbetting and horseracing wagers alongside a two percent tariff Internet poker wagers.
The European Gaming And Betting Association, an industry group for online bookmakers and casinos, has pushed the European Union’s executive arm, the European Commission, to pressure France to open its market. Pari Mutuel Urbain (PMU) currently holds the monopoly on horseracing wagers in France and reported annual revenue of $11.77 billion last year, the same as the State-owned lotteries and sportsbetting monopoly La Francaise Des Jeux. Woerth revealed that 25,000 unlawful websites in France representing 75 percent of the market take in around $8.85 billion a year.
'Rather than banning 25,000 websites, we'd rather give licenses to those who will respect public and social order,' said Woerth.

 

iGaming Business, 16 March 2009


- Italy-
Jackpot falls in bankrupt city

An Italian from the Sicilian city Catania has broken the record by winning 100 million euro’s in the lottery.

The identity of the winner is still unknown but the winning form was handed in at a tobacco shop. The jackpot was in total 100.756.197,30 euro’s.

Ironically enough, the jackpot fell in one of the poorest cities in Italy that recently had been saved from bankruptcy by the government with 140 million euro’s. So, in Catania it was a big celebration.

Meanwhile, begging for part of the winnings has already started.

The Mayor of Catania expects the winner to do his moral duty and give the community part of the winnings.

 

De Telegraaf, 13 February 2009


- Philippines-
Considering online gambling prohibition

In the Philippines, a lawmaker has filed legislation that would prohibit online gambling and impose a maximum penalty of four years in prison alongside a fine of just over $4,000 for anyone found to be breaking the law.
Representative Narciso Santiago from the Alliance For Rural Concerns party filed House Bill 5613, also known as the Internet Gambling Prohibition Act, stating that ‘at present, there are no regulations on the Internet concerning gambling’.
'As minors traverse the sites of the web, the possibility of kids being enticed to gamble is high because of the tempting prizes that are awarded like vacation trips, computers, cars and even cash,' said Santiago.
”One can never know if the gambling site is just a scam to milk money out of the victim.”
The proposed legislation would make it illegal for citizens engaged in a gambling business to use the Internet or any other interactive computer service to place or receive a bet. In addition, the prohibition would make it illegal to send, receive or invite information assisting in the placing of a wager.
However, the Internet Gambling Prohibition Act does not apply to any lawful bet placed, received or made wholly intrastate for the Philippine Charity Sweepstakes Office lottery as long as it is authorised, licensed or regulated and placed by a person located at a facility open to the public using a private network. In addition, the proposed legislation would not apply to lawful wagers placed on live horseracing as long as these were authorised, licensed or regulated alongside wagers made for a fantasy sports league games.

 

iGaming Business, 19 March 2009


-South Africa-
SA authorities set to regulate online gambling

Online casino Silversands’ days may be numbered with the introduction of SA’s online gambling regulations coming a step closer to reality.

Under the proposed regulations, which were published in the Government Gazette for public comment in February, any operator that works illegally will not be allowed to apply for a licence. Neither would it be permitted to advertise its services.

Silversands has until now taken advantage of a regulatory void and continues to operate illegally, raising the ire of both the National Gambling Board (NGB) and the industry.

Thebi Moja, acting CEO of the NGB, says the board and various law enforcement bodies are trying to put a stop to Silversands’ operations. “They know very well that they operating illegally and we have for a number of years attempted to put a stop to their activities,” he says.

“If we are able to prevent them from operating in SA that would be a big victory.”

The board is taking a hard line against illegal online gaming. Moja cities the example of a South African who won R8m on an offshore online gaming site but was prevented by the South African authorities from bringing the funds into the country.

However, online gaming is notoriously difficult to control and while SA has grappled over the past few years with the thorny issue of how to regulate the online environment, many of SA’s gambling operators have had to look on as operators such as Silversands have forged ahead with their internet gaming business, unable to compete.

Last year the Casino Association of SA (Casa) lodged a compliant with the Advertising Standards Authority (ASA) regarding the Silversands television and print adverts. However, they were forced to withdraw their complaint.

“We have let it ride for now. There was no point in pursuing Silversands as there is no regulation yet to hold them to,” says Casa CEO Derek Auret. Silversands cleverly repositioned their adverts as an educational campaign, claiming to teach people how to play poker rather than as an online gaming site.

The NGB is hopeful that the regulations will finally be approved by the various authorities in a few months — “provided that public comments do not result in significant changes to regulations. If there are major changes, it will have to be republished for public comment”.

Under the proposed regulations South Africans wanting to play online will have to open a nominated account with any South African bank which will be used solely for online gaming.

Only credit cards can be used to make payments and the accounts will have to adhere to normal banking and Financial Intelligence Centre Act requirements.

“We will work together with the banks and Reserve Bank to monitor the accounts and players will not be permitted to have more than R20000 in their accounts at any point,” says Moja.

Once the regulations are in place, the NGB envisages issuing 10 online licences to South African operators — those who have their servers based in SA.

Auret says online gambling is by its nature difficult to control and the regulation of the industry has until now been “shambolic”.

“Therefore even if the regulations may not be perfect, they go a long way to bringing some control to the industry,” says Auret.

Most local gaming operators are keen to get involved in online gaming. Horsing racing and betting group Phumelela CEO Rian du Plessis has confirmed that the group will seek a licence once the regulations are in place.

Anthony Puttergill, CEO of casino group Peermont, says they too will apply when the licences become available. But Puttergill points out that there are gaps in the regulations. “We are still examining the regulation and have yet to submit our comments but we are concerned about the fact that it does not mention how many URLs each operator may have, how the licence will be enforced as well as where the gaming will take place.”

While many website are based offshore but available to South Africans, the NGB faces the challenge of how regulate foreign operators and how to make local operation competitive with those in less regulated and lower taxed regions.

Late last year the Treasury published the Interactive Gambling Tax Bill for comment. The bill provides for a tax on operators of 6% of gross gambling revenue. Auret questions whether South African operators will be able to compete with lower-taxed regions.

Nevertheless, Puttergill believes there is huge growth in the online environment, particularly as internet penetration in SA increases. He estimates the market at between R400m and R1bn at present.

 

Business Day, 14 April 2009


- Sweden -
Plans to block online gambling sites

Sweden is considering plans that would limit its citizen’s access to foreign gambling sites in order to ensure the primacy of its own monopoly, Svenska Spel.

According to a story from Swedish newspaper Aftonbladet, the plans are part of the recent Government-commissioned Nyren Report investigating proposals that could lead to a new controlling gambling act.

If passed as written, the proposals would prevent Sweden-based players from accessing and playing on foreign gambling and poker websites. The Government stated this week that it would continue its efforts at strengthening the nation’s regulations in order to prevent an increase in gambling addictions.

It warned against liberalising the market but its plans have come under fire from both home and abroad with Internet service providers and domestic authorities largely condemning any legislation that would place limits on online freedoms. Many feel that it could lead to wider censorship and unfairly limit an individual's right to use the Internet.

The State-owned Svenska Spel monopoly is the world’s twelfth largest online poker room and it is not currently illegal to visit or place bets using a foreign site.

 

iGaming Business, 9 April 2009


- Switzerland -
Set to legalise online gambling

Switzerland have become the latest nation to begin implementing plans for the legalisation of online gambling by introducing a regulated framework to ensure betting sites are being operated securely and fairly.

Online gambling is still unregulated in many countries across Europe and the rest of the world, which opens the door for illegal betting sites to operate undetected and leaves their customers vulnerable to fraud and other potential risks.

Currently only Lotto games and sports betting products are regulated and can be played online in Switzerland, but the new changes to the law will ensure that casino clients, bingo operators and poker rooms will now also be allowed to legally operate.

The new online gambling regulations seek to emulate those used in the UK, where strict laws on advertising, finances and marketing have been put in place to allow online casinos and card rooms to operate safely and legally. Despite the tight regulation of the online gambling industry in the UK, companies have thrived and the market has recorded impressive growth over the past five years.

However, although the signs are encouraging for Swiss online gaming, some industry experts believe that the new legislation already needs to be changed as operators outside of Switzerland will not be able to process payments at Swiss banks.

George Haeberling, a betting and gaming lawyer in Switzerland said, “Practically, you can prohibit them from doing lots of advertising, but preventing the Swiss banks from processing payments from operators outside of the country is not going to be accepted. They may have to allow Swiss sites to operate abroad.”

 

Gambling Online Magazine, 24 April 2009


- United Kingdom -
Gambling with lives

Today the Lords will debate a doubling in "one-armed bandits" and their jackpot prizes in seaside arcades and pubs - not as a result of public pressure but because, in the government's words,"many operators across the gambling industry are finding trading conditions very difficult in the present economic climate".

During the passage of the gambling bill, the government gave two important undertakings, viz: "In future we will continue to put the interests of children and vulnerable players first, second and third"; and "there will be not one but two further gambling studies before we even consider any calls for further relaxation of the new regime".

It is barely 18 months since the full implementation of the Gambling Act, and there has been only one gambling prevalence survey. Yet gambling promoters are to join investment bankers in not being allowed to go to the wall as a result of the recession. Punters and their families will pay a heavy price for this.

The Guardian, 21 April 2009


- United States -
Casino responsible gaming decision challenged by gambler

A woman on a gambling binge at an Indiana casino was asked to leave after her behavior forced casino management to address her apparent gaming problem. But she refused, remaining inside until officials, concerned over her irresponsible gambling, were forced to call police.

Alexis Robinson was playing at the Majestic Star Casino, on the shore of Lake Michigan, not far from Chicago. She had been gambling continuously for almost three days when casino personnel, having repeatedly advised her to stop, finally told her she had to leave and could no longer gamble at their establishment.

Robinson was informed by a security guard that she would have to exit, and could return if she desired later that evening. But the Chicago woman "just stared at him," standing motionless, according to court documents.

Police arrested Robinson on charges of criminal trespass. When she told the judge she had been playing for over forty-eight hours, the judge said, "You have a gambling problem."

Legal cases have been brought against casinos for allowing problem gamblers to binge play, but the Robinson case illustrates the difficult position gaming management is put in. Self-excluded gamblers reconsider and try to force or sneak their way back inside casinos, and problem gamblers insist on their right to play, until after the fact.

Robinson's bail was set by Gary City Court Judge Rivera at $300. She then asked the judge if she could leave and return with the bail money, saying she had to go check on her ill child. The judge reacted skeptically, noting Robinson had had no sick baby with her.

 

Online Casino Advisory, 16 April 2009


- United States -
Casinos’ self-exclusion lists helping gamblers stay away

A problem gambler can’t stay away from Mohegan Sun and Foxwoods. In a year’s time, he loses more than $26,000, almost half his annual salary.
Then a friend tells him about the self-exclusion list, where problem gamblers can bar themselves from the casinos.
He signs onto the list at both locations and is told he won’t be able to get a cash advance, cash a check or use a player’s card in either casino. If he is recognized, security will escort him off the premises, or worse, charge him with trespassing.
The roadblocks are enough to keep his temptations in check.
Many gamblers have succeeded in maintaining control on the exclusion list at Mohegan Sun and Foxwoods, although it doesn’t work for everyone.
The genesis for the self-exclusion list began with a partnership between the Mashantucket Pequot Tribal Nation and the Connecticut Council on Problem Gambling to create a responsible gambling program after the casino opened in 1992.
CCPG executive director, Marvin Steinberg, learned of a self-exclusion list in Canada. In consultation with the tribe, Foxwoods launched such a list in 1994, believed to be the first in the country. Missouri followed suit two years later as did Mohegan Sun. Atlantic City got on board in 2001.
“While our stated purpose is entertainment, we are concerned if a player becomes involved in gaming to the extent that it becomes a problem,” Mashantucket tribal spokesman Lori Potter said. “When gamblers place themselves on an exclusion list, basically they’re saying ‘I don’t belong here’ and if caught trespassing on property, are subject to arrest.”
Both casinos maintain a photographic database to identify violators.
“Check-cashing is denied,” Mohegan chief operating officer Jeff Hartmann said. “We prohibit them from obtaining any funds.”

Lifetime ban

Foxwoods does not disclose the number on the self-exclusion list, but more than 1,700 people have signed up at Mohegan Sun. Unlike Foxwoods, where gamblers can choose to place themselves on the exclusion list for two years, five years or for life, Mohegan Sun offers no way out.
And so far, the lifetime ban has yet to trigger a lawsuit, Hartmann said. Neither casino has an appeals process to permit those excluded from being taken off the list.
Atlantic City, N.J., recently signed up its 1,000th person. Only 179 signed on for less than a lifetime ban, said Dan Heneghan, a spokesman for the Casino Control Commission, which oversees the self-exclusion program. In Connecticut, the casino security department at each casino administers it.
While the program has succeeded, the results are less than perfect, said Steinberg, who initiated a study on the impact at Mohegan Sun five years ago. Last year he reported follow-up findings at a conference in California.
The study encompassed from Jan. 1, 2000, through Jan. 1, 2008. It found self-excluders are a diverse group and demographically similar to problem gamblers who call the CCPG Helpline.
Of the 1,782 patrons on the list, 411 — almost a quarter — voluntarily filled out the survey.
Almost 65 percent of those surveyed took responsibility for putting themselves on the list. Only 1 percent credited the decision to Mohegan Sun alone. Only 19 percent of self-excluders learned about the program from the casino and only 18 percent believe the gaming halls advertised it enough.
Based on the South Oaks Gambling Screen, more than 95 percent of the self-excluders are probable pathological gamblers. Self-exclusion was related to a reduction in six areas of psychological symptoms associated with problem gambling and did not lead to an increase in any area, the study found.
The study also discovered:
16 percent had difficulty deciding to self-exclude because the points they accumulated would be lost.
16 percent returned to the casino. Of those, two-thirds couldn’t control their impulses. Half wanted to be in the casino environment and 42 percent thought they’d win money.
72 percent credited fear of arrest for keeping them away. Another 70 percent were determined to maintain abstinence.
82 percent said it was unlikely they would ever return to Mohegan Sun. Another four percent said they’d probably come back.
Only 69 percent felt satisfied with the self-exclusion policy.
34 percent sought help from a problem gambling clinician, 42 percent from another counselor and 53 percent from Gamblers Anonymous.
“You can see from the evaluation, it’s working for a significant number who use it,” Steinberg said.
Still, flaws exist, he said. “A lot of participants change their mind and attempt to get on premises and are successful. Detection is a problem.”
A recent story in the Philadelphia Inquirer spoke about a self-excluder in Atlantic City who repeatedly gambled in casinos. The Casino Control Commission says the situation was not the norm. The state statute talks about denying credit, comps and check cashing. Membership in the players clubs is rejected. Failure to maintain these restrictions can result in a fine for the casino.
“This is a program we know helped a number of people with gambling problems,” Heneghan said. “But it’s not designed to be the be-all and end-all. It’s just one tool for problem gamblers to use to help them deal with gambling addiction.”

Said Steinberg, “There’s no question a red flag is supposed to be raised if someone uses a card with a self-excluded name on it, cashes a check or wins a jackpot. It’s not uncommon for people to sneak in multiple times, but it is uncommon in Connecticut to have red flags out there and not be identified.”
Detection deters people concerned with the possibility of arrest and being embarrassed.
“Women in particular seem more compliant,” he said. “To say that the way it’s working is as much of a deterrent as we like is not accurate, but I’m glad it’s in place.”
 

The Norwich Bulletin, 22 March 2009

 


 

 

 


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