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Welcome to the
June 2008 issue of the G4 Newsletter


G4 News


7th European Conference on Gambling Studies and Policy Issues

1 – 4 July 2008
Hotel & Casino Perla
Nova Gorica, Slovenia

www.easg.org

For up to date information, registration and hotel booking

 


 

Training sessions
for the industry

Interested in an open training session on Responsible Gaming, September 2008 in Amsterdam?
Please contact us!
info@gx4.com

 


 

What G4 can do
for you

Ethical Business practices

Information systems for staff and players

Staff training

Staff and customer information

Intervention and referral service

www.gx4.com

 


 

WARNING!

It looks like G4 has achieved a well recognised reputation on the online gambling market as a solid provider of counselling services and as THE auditing group and certification agency on Responsible Gaming. However, dozens of websites provide information on G4 without having a contract with G4, trying to tell the outside world that they have an agreement with G4 and work according to our standards. It is smart to check and eventually double check if you’re not sure. Please contact us if you have any doubts or think someone might be cheating.
info@gx4.com

 


 

Next Issue

 

September 2008

 


 

 

-CANADA-

The province is betting on a new TV ad and poster campaign to help problem gamblers

In launching the initiative Thursday morning, Health Minister Ross Wiseman said government has an appreciation for the impact the problem has on individuals, families and communities.
"This is certainly a serious issue in our minds and in the minds of many Newfoundlanders and Labradorians who've been affected by gambling addiction," he said.
The campaign consists of four television commercials as well as posters. Each portrays a person from a different demographic. The intent is to demonstrate that problem gambling affects all ages.
It also endeavours, Wiseman explained, to speak to the real-life issues of people who face a gambling addiction and the positive outlook that resulted when they sought help.
For example, in one TV ad, a troubled-looking male senior is depicted and says: "I got sick of losing sleep, trying to stop but failing over and over. People depended on me, but if only they knew. Some days I thought they would be better off without me. I got sick of betting, so I got better." After a voice offers advice, the man returns, smiling, to say, "Now, I feel like myself again."
The campaign concept, according to the minister, stemmed from discussions with recovering addicts and is a result of their insight and willingness to help others in similar situations.
"This reflects, clearly, the kinds of imagery they believe will have an impact or would have had an impact on them," he said.
The toll-free help line will be staffed around the clock. The ads will run on CBC-TV and NTV for the remainder of the year. The posters will be sent to appropriate places such as doctor's offices.
Wiseman noted that the province has allocated an additional $14.6 million annually for mental health and addictions initiatives since 2003.
One effort he outlined has addictions counsellors in place at 26 locations around the province.
Statistics on that measure aren't yet compiled, but the minister said that based on anecdotal evidence, those counsellors are getting numerous calls and have busy caseloads.
"This tells us that people who need the services are accessing the service," he said.
During the press conference, Wiseman noted that a very small percentage of the province's population - less than two per cent - are considered serious problem gamblers.

Transcontinental Media, 16 May 2008


-CHINA-
Macau casino dealers running games of chance succumb to visions of easy Money and end up in debt.

With a minimum of a junior high school education and some English of Putonghua, card dealers take home an average of 13.266 patacas a month, compared with the average wage of 7.926 patacas across the city. With more casinos set to open in Cotai next year, the demand doesn’t look like softening – last quarter were 914 vacancies for dealers. While the plentiful casino jobs have provided many with the chance to buy an apartment and enjoy new restaurants and shops, the community is starting to realise the cost of relying on an industry of chance.

 

Opening up Macau’s gaming market has enabled dealers to play. Each operator bans workers from gambling at its venues, which kept dealers out of casinos prior to 2004, when there was only one operator. Now, with six licence holders and 29 casinos, Macau’s professional card players – trained in the “games of fortune” – are free to pull up a chair at one of the competition’s gaming halls.

 

David Fong, director of the University of Macau’s Institute for the Study of Commercial Gaming, estimates that almost a third of Macau's 44,743 casino workers are younger than 29, a group he believes is more vulnerable to the potential traps of gambling. An exaggerated self-belief, relatively high wage, low education level and limited after-work entertainment are all combining to draw an increasing number of young dealers to the tables.

 

Experts and industry insiders agree that changes in the industry are needed to provide locals with better job opportunities and prevent workers from being tempted. Reserving dealer jobs for residents may be reducing their chances of advancement, says Dr Fong, arguing that casinos are reluctant to lose a local from the gaming floor and instead fill higher-up positions with imported workers. The local employee requirement isn't law, but rather has been enforced by the government's refusal to approve foreign applications for particular positions. With the minimum entry age for casinos - and therefore workers - likely to be increased this year, the government may also be considering a change in the local dealer policy.

 

Most of the gaming concession holders the Sunday Morning Post approached say they provide responsible-gaming training for their workers. A spokesman for Sociedade de Jogos de Macau S.A.'s flagship property, Grand Lisboa, which employs more than 3,300 staff, says inductees receive "full instruction on responsible gaming, for their own and others' sake, such as colleagues, family and friends".

Wynn Macau, which employs some 1,500 dealers, and Melco Entertainment's Crown Macau, which hires 1,100, both say they include a responsible-gaming element in their training for new employees. Galaxy Entertainment Group, which has 2,800 dealers and dealer inspectors on its payroll, says it is still developing a responsible-gaming policy, while the Las Vegas Sands' Venetian Macao did not respond when asked about its worker education. However, casino workers provide a different story.


South China Morning Post, 20 April 2008


-POLAND-

Preparing to legalise online gaming

Poland is drafting regulations to allow online gaming and betting in the second half of this year according to reports in the country's press. The country's Finance Ministry is said to be preparing "suitable legislative changes", and will send them to the European Commission within the required notification procedure.

 

Clarion Gaming, 21 April 2008


-UNITED KINGDOM-

Gambling Commission releases latest study results

 

In the UK, a study from the Gambling Commission has found that the proportion of adults participating in remote forms of gambling has remained static at 8.8 percent for the year despite the lifting of restrictions on advertising.
The Commission is the regulatory body for all forms of gambling in the UK and the findings came following a national representative sample survey of 8,000 people conducted by ICM research.
Excluding remote participation in the National Lottery, the survey found that only 5.1 percent of respondents had gambled online or by using a mobile device or interactive television in the past month compared to 5.2 percent a year ago.
The study found that Internet gaming continues to be the most popular way to participate at 7.1 percent, which compared to 6.9 percent in March of last year and 5.2 percent in 2006. Mobile gaming was found to be popular with 2.4 percent of respondents versus 2.5 percent last year and 2.2 percent in 2006 while interactive television remained almost unchanged at 1.8 percent.
Excluding National Lottery participants, the Commission stated that the prevalence of Internet gaming climbed from 3.8 percent last year to 3.9 percent this year while mobile gaming fell from 2 percent to 1.7 percent with interactive television remaining static at 1.2 percent. It found that the National Lottery continues to be the most popular form of remote gaming in the UK with 6.3 percent of all respondents indicating that they take part followed by sportsbetting at 2.3 percent, poker at 1.4 percent, other lotteries at 1.3 percent and casinos and bingo halls at one percent each.
The Commission also announced that it had commenced planning for the 2010 British Gambling Prevalence Study, building on the two previous surveys carried out in 1999 and 2007, and plans to engage with academics and other interested parties in advance of the tendering process.

 

IGamingBusiness, 8 May 2008


-AUSTRALIA-

Kids taught gambling evils in kindy

 

Primary school students will be taught anti-gambling measures after it was revealed children as young as 13 are battling gambling addiction. Counselling services will also be made available to students with gambling problems, under a radical plan to be introduced by the New South Wales Government.
Under the plan, students in primary and high schools will be taught about the risks and consequences of gambling. The move comes as more counselling services report an increase of young children addicted to gambling before reaching puberty. "Young people are particularly vulnerable to gambling and problems occur with some as young as 11 to 13," Kate Roberts from Gambling Impact Society said. "We need to gamble-proof them just as much as drug-proofing."
With research showing the most likely chronic gamblers are young men aged 18 to 24, Ms Roberts said gambling was becoming a risky ritual along with drugs and alcohol.
About 12,000 problem gambling resource kits will be distributed to public, independent and Catholic schools and TAFE campuses across NSW this year.
"The kit will give counsellors the tools to identify and respond to a student developing a gambling problem or affected by a family gambling problem," Gaming Minister Graham West said. "We need to inform young people of the risks associated with gambling and the potential consequences of a gambling problem."
Gambling counsellor for Waverley Action for Youth Services Madeleine Tizcareno said her clients started gambling at 12, usually introduced by their parents.
She said the problem was so bad in Sydney's Eastern Suburbs, that a new program - featuring an episode of The Simpsons - will be launched teaching young gamblers about the odds of winning.
Some parents oppose the move to introduce primary school students to anti-gambling messages, calling anti-gambling curriculum for five year-olds an overreaction.

"I think it's too young. Five is ridiculous," Berowra mother Anya Bartle said. "It's the last thing they have ever thought about or need to know about.

 

The Mercury, 12 May 2008


-U.S.A-

The Cost of Gaming

 

It’s been hotly disputed for years, yet no clear answers have emerged. The issue: social costs of gambling. Why good data remains so elusive was the subject of a recent white paper by Douglas M. Walker, Ph.D., professor of economics at the College of Charleston, which was posted on the American Gaming Association website in January: “Challenges that Confront Researchers on Estimating the Social Costs of Gambling.” The paper was also the topic of a February article in Global Gaming Business.

It’s not hard to see why the debate rages on. With pressure from policy-makers and communities for hard numbers and accurate statistics, and with pro- and anti-gamers marshalling their forces on either side of the issue, researchers feel compelled to provide information. But here’s where it gets tricky.

It’s been difficult to agree on a definition of the term “social cost,” much less measure actual hard costs in dollars and cents. For years, Bill Eadington, professor of economics and director of the Institute for the Study of Gambling and Commercial Gaming at the University of Nevada, Reno, has recognized the complexities inherent in the issue: “Estimating the social costs of gambling is no simple task; rather, such an undertaking is fraught with conceptual and empirical difficulties.”

The social cost question is rendered even more volatile because the nature of the industry tends to polarize opinions: “The casino issue remains highly controversial and political, especially where it is still under consideration for legalization or liberalization,” says Eadington. “Thus, both sides have a lot of reason to exaggerate their positions.”

In addition, fuel has been added to the fire by the media, notes Eadington, in that “the media has provided a willing outlet for a controversial issue.”

Casino operators find themselves frustrated by the lack of consensus on estimates of social costs and sometimes sketchy research methodology. “There just isn’t any solid data,” says Dean Hestermann, director of public affairs at Harrah’s Entertainment. “Most of this research simply shows that when you multiply one imaginary number by another imaginary number, you get another—really large—imaginary number.”

Rob Stillwell, vice president of corporate communications at Boyd Gaming, agrees that the lack of consensus on the data is a source of concern for the industry: “In order to set public policy, lawmakers need accurate data—not figures that might be inflated in order to support a writer’s personal biases or beliefs. That has been an ongoing problem in research on this topic, and public policy has often suffered as a result. The Debate Continues.

 

Global Gambling Business, 5 May 2008

 

 

Note:    Bill Eadington is one of the plenary session speakers at the EASG Conference in July 2008. See www.easg.org for more details.


-SOUTH AFRICA-

South Africa's national online gambling bill passed

 

 South Africa’s parliament has approved the National Online Gambling Amendment Bill according to a report from Reuters.
It has been over a year since the bill was introduced to help set up regulations for the online gambling industry in South Africa which is currently illegal in their jurisdiction whilst this legislation is being worked upon.
After a report by South Africa’s National Gambling Board found that there was a need for the industry to have a licensing and regulated framework, this bill was drafted to work upon and amend the government’s policies most notably in their 2004 National Gambling Act to include online gambling, (which actually stipulated the commencement of the legislation for regulation of interactive gambling to be addressed within two years from the date of the Act).
Attached to the National Gambling Amendment Bill was a memorandum stating "The interactive gambling industry in South Africa is currently unregulated and is generally plagued by crime, criminal elements, little or no protection of players, uncontrolled exposure of children and other persons vulnerable to gambling and a host of other negative factors."
Therefore most notably player protection, underage and other vulnerable people protection, advertising, licensing-compliance and enforcement, problem gambling and money laundering are the main topics to be addressed.
Only once President Thabo Mbeki has signed the bill will it become a law upon their shores. Though it will probably not even come into force until next year once all areas of the bill have been formulated, we can’t help but wonder how this will affect the future of online gambling based in South Africa.

 

Reuters, 22 May 2008


-CANADA-

Youths prefer web betting

 

Young adults - a key growth sector for Canada's gambling industry - are very interested in such "technology driven" options as online gambling, which is not yet legal in Canada, an industry conference heard yesterday.
Citing a national survey, pollster Allan Gregg told the 2008 Canadian Gaming Summit under way in Montreal that one- third of Canadians say they are gambling less than they did three years ago, while those under 35 years of age are more likely to be gambling more.
"Unfortunately for lottery jurisdictions in Canada, this younger group favours the technology driven gambling options of the future," the chairman of Harris/Decima told about 200 conference participants.
Online sports betting and Web-based poker games are considered acceptable forms of gambling by 56 per cent of those 18 to 34 years of age, according to a recent survey of 3,047 Canadians. Only 20 per cent of those over 55 years of age and only 35 per cent of those over 35 favored online sports betting, Gregg said.
Younger people were also more supportive of interactive online lottery games, buying lottery tickets via a mobile device or playing casino games for money via in-home televisions, according to the 2008 National Gambling Report, which Gregg presented yesterday.
Although current laws prohibit most forms of electronic or Internet gambling in Canada, Canadians spend an estimated $300 million to $400 million a year on online gambling by accessing computer servers based in foreign jurisdictions or on the Mohawk reserve of Kahnawake, Paul Burns, vice-president of the Canadian Gaming Association, said in an interview.
The Mohawk council contends that it has a sovereign right to allow and regulate the computer servers on the reserve that play host to an array of gambling sites. The council-run Mohawk Internet Technologies is considered one of the global hubs of Internet gambling. Neither the provincial nor federal governments have forced the issue, apparently fearing confrontation with the Mohawks. Canada's legal gaming industry - operated by provincial corporations such as Loto-Québec - provides direct employment to almost 136,000 Canadians, according to a study by the Canadian Gaming Association.
The recently released study pegged total revenue from industry activities - including casinos, lotteries, VLTs and pari-mutual gambling - at just over $15.3 billion in 2006. Governments and charities received almost $8.7 billion of those revenues. The gambling conference and trade show, expected to draw about 1,200 participants from across North America, wraps up tomorrow.

 

Montreal Gazette, 30 April 2008


-UNITED KINGDOM-
Only One Out of Three UK Gambling Firms Fund Responsible Gambling Trust


Despite raising GBP 100,000 more than their goal of GBP 3.6million in voluntary donations to fund research into gambling addiction and help problem gamblers, the Responsibility in Gambling Trust (RIGT) reports that funds came from only 1,000 of the 3,200 licensed UK gambling companies, and hardly any from online poker and online gambling sites.
The majority of contributions came from larger companies, such as the big high street betting firms and casino operators. This means that the majority of smaller licensed gambling operators, including casinos, bookies, bingo halls and online poker and gambling websites, gave nothing. RIGT chairman John Greenway still remains optimistic about reaching their target of GBP 7million in voluntary contributions by 2010. "I think we can, but I think those parts of the industry which have been most generous to us want to make sure they're not subsidizing non-payers." Liberal Democrat culture spokesman Don Foster noted that the amount contributed amounted to GBP 14 per problem gambler in the UK, which is far lower than the GBP 44 in New Zealand and GBP 40 in Canada. He told BBC Radio 5 Live that problem gambling was "a major and growing problem".
"It's the online gamblers on the whole who are not contributing," Foster said. He added, "We've got to say once and for all, 'Here is the amount we want- GBP 7m plus, in a couple of years'. Let's use that as the threat to the industry. Cough up double what's being paid now or else we have a compulsory levy to raise that amount of money."

The UK Gambling Commission is currently reviewing the effectiveness and level of the voluntary arrangement for the gambling industry's funding of the RIGT. The BBC reports that the Commission's findings, due to be published this autumn, will be taken into account by the Department of Culture, Media and Sport and will affect the likelihood of a compulsory levy.

Journal des Casinos, 28 April 2008


-AUSTRALIA-

Parents who abandon their children for the casino or the pub could face up to three years in jail under new Queensland laws revealed today.

State Cabinet today considered amendments to the Criminal Code, which currently does not allow for charges against parents who leave their children unattended, unless the children come to harm. Premier Anna Bligh said the law did not go far enough. "This behaviour puts our children at risk, and it shouldn't be tolerated," Ms Bligh said.

Should neglectful parents go to jail? Have your say. Mr Springborg said jail was not the answer. He said a better solution would be to extend the powers of the new Family Responsibilities Commission, which will quarantine welfare payments to irresponsible parents in some indigenous communities. Four indigenous communities - Aurukun, Coen, Hope Vale and Mossman Gorge - have agreed to be part of the welfare reform trial, due to begin in July.

"I think what we should be doing is intervening and being far more judgmental as we've done in indigenous communities to ensure those parents look after their kids properly," Mr Springborg said.

"That will mean less time at the casino, more time looking after their kids." But Ms Bligh said Centrelink was already able to quarantine the payments of parents found spending them irresponsibly.

"Centrelink already has provisions in its legislation to do income management of people who are unable to ensure the money they receive to look after their children is going to their children," she said.

Ms Bligh said police would use their own discretion to decide what length of time was appropriate for parents to leave their children alone.

"They will make a commonsense, man in the street judgment as they do on every other part of the criminal law," she said.

"Leaving a 10-year-old for 10 minutes is very different to leaving a three-year-old for any length of time."

If passed, the laws will come into effect by the year's end.

Courier Mail, 14 April 2008

 

 

 


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