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Welcome to the
June 2010 issue of the G4 Newsletter


G4 News


G4 on Twitter

 In case you have statements that you would like to have included, don’t hesitate to send these to:

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You can also follow the EASG (European Association for the Study of Gambling) on Twitter

www.easg.org


EL

G4 is co-auditor of the EL Certification process of the State Lottery in The Netherlands.


Update Website

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What G4 can do
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WARNING!

It looks like G4 has achieved a well recognised reputation on the online gambling market as a solid provider of counselling services and as THE auditing group and certification agency on Responsible Gaming. However, dozens of websites provide information on G4 without having a contract with G4, trying to tell the outside world that they have an agreement with G4 and work according to our standards. It is smart to check and eventually double check if you’re not sure. Please contact us if you have any doubts or think someone might be cheating.
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Conferences

  

8th European Conference on Gambling Studies and Policy Issues

14 – 17 September 2010, Vienna, Austria

 

Abstracts are accepted until

1 July 2010.

For registration and hotel bookings, go to:

www.easg.org

 


 

EASG Young Researchers Grants

 

The EASG young researchers fund offers each year a financial contribution to support a gaming or gambling related research project.

 

In 2010 there will be two grants of € 5.000,00 each.

 

Further information and application form are now online!

 

www.easg.org

 


 

 

G4 Certification

 

At present G4 is working hard on the Cogetech accreditation and certification.

 

We are also working on agreements with potential clients.

 

More news on that in the next issue of the newsletter.

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

Next Issue

 

August 2010

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

SPECIAL ANNOUNCEMENT EASG CONFERENCE

 

As part of the 8th European Conference on Gambling Studies & Policy Issues that will take place 14 – 17 September 2010 in Vienna, Austria, we will organise two very special pre-conference workshops on Tuesday 14 September 2010.

 

1. Merging Compulsive Gambling Treatment and the Criminal Justice System

Presenter: Judge Mark Farrell, Gambling Treatment Court, State of New York

With the emergence of gaming as major recreational and economic force in the

21st century society, the spectre of pathological and compulsive gambling has created compelling issues for the criminal justice system.

Judge Mark G. Farrell implemented the World’s First Gambling Treatment Court in Amherst, New York in 2001.

2. Symptomatic Causal Behavioural Treatments for Pathological Gambling

Presenters: Professor Dr. Iver Hand and Florentine Larbig, Verhaltenstherapie Falkenried (Behavioural Therapy Falkenried, Gambling Project)

As yet, there is no internationally agreed upon “evidence based” treatment for problem and pathological gambling (PG).

Nevertheless, in many countries “addiction”, cognitive behavioural psychodynamic, pharmacological and “eclectic” treatments are applied. The diagnosis of PG does not comprise a homogenious group of patients.

Several primary psychiatric disorders, many kinds of psychological distress, as well as painful experiences in the course of life affect the multi-causal bases of PG.

Tentatively, some recommendations will be given based on many years of experience and on follow up studies with the symptomatic as well as the causal approach.

Both workshops are connected to the conference but can be attended separately from the conference as well.

For further information and details on the registration, please contact Andrea Evers or Ynze Remmers at conference@easg.org

Please visit www.easg.org for all details on the conference.

 

 


 

- Åland -
Paf introduces customer care insurance

 

Aland gaming company Paf is the first gaming company in the world to offer its customers duty of care insurance. This has been made possible through insurers Moderna Försäkringar, with whom Paf signed a group agreement on mandatory group liability insurance.

The insurance is expected to be made available in June. At which point customers who are regularly play online at Paf.com will be covered by the policy.

Over the past few years, leisure gaming has become increasingly popular in line with the growth of online gaming opportunities. Statistics from Sweden and Finland indicate that around 2-2.5 percent of the population are at risk of becoming addicted to gaming. Of these, around 0.5 percent are estimated as likely to develop a dependency. Problem Gambling is classed as a mental condition similar to alcohol or drug addiction, however, gambling addiction can be difficult to diagnose as there is a poor understanding of this illness in the healthcare sector.

“You could say that gaming companies have a big responsibility to their customers. At Paf we aim to look after our customers and be the company that offers the best customer care in the industry. A customer care insurance policy is one of the many ways online gaming can be safer, “says Paf CEO Anders Ingves.

Paf hopes the insurance can help reduce the damaging effects some players at risk of problem gaming can suffer. Customers who develop a gaming problem and are classed as dependent on examination, will be eligible for Cognitive Behavioural Therapy.

“As there are only a limited number of specialists with the training to treat gaming dependence, the treatment will be offered at the closest town where such expertise is available,”added Ingves.

Customer health and safety paramount

The insurance policy covers players who are domiciled in Finland (including Aland) and Sweden aged 18 and above, who have been registered customers with the internet gaming site Paf.com for at least 12 months before the date of addiction and have wagered at least 120 euros over the same period. The insurance will not cover individuals who have previously been diagnosed or treated for gambling dependency or similar symptoms within three years of the date of addiction.

The maximum claim is 2,300 euros per person and the insurance covers a maximum of ten treatment sessions. There is no insurance excess to pay and the treatment will be provided in Sweden or Finland by a registered psychologist, registered nurse or suitably qualified social worker.

 

Journal des Casinos, 27 May 2010

 


 

- Australia -
Roulette winner takes on Crown Casino

A WOMAN who won $3600 on a spin of the roulette wheel at Crown only to have her winnings paid to another punter is taking the casino to court. The woman placed a $100 chip on a number of the roulette wheel last week but did not realise the croupier paid her winnings to a man until that person had left the table."I just can't believe I have been treated like that," Marites Martin said.
She said despite raising the problem with Crown staff after the incident on Thursday night the casino was refusing to pay up and she has now lodged a civil action with the Victorian Civil and Administrative Tribunal.
Ms Martin said she was not an experienced gambler and did not realise the extent of her winnings when the large amount of chips appeared on the roulette table.
She said she was confused but, with just three players at the table at the time, the croupier should have realised it was her bet and winnings.
Instead, the croupier asked who the winnings were to be paid to and another man, described as being an onlooker rather than a player, fraudulently claimed the winnings.
Ms Martin said a review of video footage by the pit boss had backed up her story.
She said she returned to the casino the following day and believed she again saw the man but no action was taken.
Crown spokesman Gary O'Neill said he could not comment on the case as it was due to go before the courts but said the casino was still reviewing the matter. Procedures for resolving bet disputes at Crown are approved by the Victorian Casino and Gaming Authority.

Herald Sun, 25 May 2010

 


 

- Australia -
Gambling linked to one in five suicidal patients

 

Almost one in five suicidal patients seen by The Alfred hospital's emergency department is a problem gambler, figures from a groundbreaking program have shown.

The program, prompted by a nurse's curiosity over what tipped patients into crisis, is set to expand statewide.

The 17 per cent figure, which includes patients referred by mental health crisis teams, is about 20 times the rate of problem gambling in the community.

Professor Jayashri Kulkarni, director of the Monash Alfred Psychiatry Research Centre, said researchers made the discovery after screening 898 suicidal patients for gambling problems over six months last year.

Dr Charles Livingstone, of Monash University's health science department, said the figure 'appals me, but unfortunately I'm not surprised'.

Professor Kulkarni said the centre began providing specialist treatment late last year for 50 of the screened patients, who have been receiving treatment from GPs, psychiatrists, psychologists and other counsellors.

After four months, the program has had promising results, with 18 patients with a severe problem having stopped gambling. Their treatment will run for up to 18 months for staff to watch for relapses.

State Gaming Minister Tony Robinson yesterday announced $665,000 over two years to expand the program around the state.

He said the initiative grew out of increasing understanding that 'one of the underlying drivers of problem gambling is a pre-existing mental health condition'. He said only 1 per cent of gamblers were problem gamblers - a figure disputed by researchers - 'but we can't afford this work to stop'.

Professor Kulkarni said that in the past patients left the system after their suicidal thinking diminished and the onus was on them to find treatment and stick with it. 'Often that's a difficult ask for someone who is in crisis. What we're doing is picking up the problem early and providing a ready-made treatment.'

She said the program had turned around the life of a woman in her 40s who presented repeatedly to various agencies with depression before turning up at The Alfred in a suicidal state.

The crisis came after she lost her job, marriage and home and had been threatened with legal action after stealing to support her gambling addiction.

'What she had done was to hide bits of her history attached to the gambling. There was a shame attached to it and it was in a crisis setting that she was finally able to talk about it,' Professor Kulkarni said. 'Once the penny dropped it meant a whole lot of other resources could be brought to bear to help her.'

 

The Age, 21 April 2010

 


 

- Czech Republic -
Czech Republic considering egaming ban

 

The Czech Republic is considering passing a law banning advertising by online gaming companies not based in and paying taxes in the country, reported the Prague Post. Czech laws require local gambling companies to make charitable contributions of up to 20% of revenues on top of normal taxes, lending an advantage to operators based in jurisdictions such as Malta and Gibraltar. "These foreign online betting companies have no licence from the Finance Ministry, and they pay no taxes in the Czech Republic, so we therefore support banning advertisement of foreign companies here," spokesman for the Finance Ministry Radek Ležatka told the paper.

But Clive Hawkswood of the Remote Gaming Association said the situation was not that simple. “There are grounds [under EU law] on which you can restrict access to licensed foreign companies if, for example, they increase crime. But it's difficult to prove that you will cut down crime only by banning foreign companies."

Cake Network is set to be able to offer network partners the option of being regulated by Malta, after the Malta Lotteries and Gaming Authority issued a Letter of Intent (LOI) with regard to the operator’s application for a Class 4 Remote Gaming Licence. The success of the application remains subject to the satisfaction of LOI conditions.

Already licensed in Curacao, Cake Gaming’s release stated that it selected Malta ahead of other EU jurisdictions for its international reputation and regulatory infrastructure. Director of marketing Andrew Turner, said: “This will greatly assist existing partners as they undertake further marketing within the European region and allow existing European White listed operators the opportunity to take advantage of the Cake Network’s suite of services.”

Betfair has launched a real-time tool to watch Election bets as they are placed. The electionpredict/livebettingmap site will show betting activity across all of Betfair's 1,500 election markets. Betfair spokesman Mike Robb said the site for punters and political anoraks alike “offers a different view on the election by looking at which party is attracting the most number of bets across all Betfair markets, so it looks at all 650 constituency markets and not just the Conservative Majority v Hung Parliament battle".

Vuetec Ltd, owner of online casino DublinBet.com, has hired ex-Dog Digital planner-analyst Grant Fraser as deputy CEO. 30-year-old Fraser was also marketing manager for Setanta Sports’ Scottish operation. He will seek to take DublinBet’s live casino experience, filmed at the  Fitzwilliam Casino & Card Club in Dublin, to the next level.

Bwin has launched World Cup Solitaire, a skill game to attract players keen to extend their armchair participation in the football festival this summer. 

Market maker Betting Promotion’s first quarter results show a 54% year-on-year increase in live betting turnover, for which it credited the increase in the number of tennis and football matches covered. Total betting turnover between January and March 2010 hit SEK 2,116 (2,267) million with net betting revenue for the period at SEK 8.0 (19.6) million. The company paid out SEK 4.6 (3.1) million to betting exchanges in commission. Football remains the company’s core revenue generator and accounted for 52% of total turnover in Q4 2009.

 

E Gaming Review, 23 April 2010

 


 

 

- Malaysia -
Malaysia allows sports betting for non-Muslims

Malaysia's government will allow non-Muslims to bet on international sports events in a bid to counter illegal gambling estimated to be worth billions of dollars each year.
Ascot Sports, a company linked to Malaysian tycoon Vincent Tan, has received a license to run betting on sports such as soccer, basketball, motor racing, tennis and golf, according to Tan's conglomerate Berjaya Corp., which is buying 70 percent of Ascot for 525 million ringgit ($163 million).
Gambling is a sensitive political issue in Malaysia, where ethnic Malay Muslims comprise nearly two-thirds of the country's 28 million people. Non-Muslim minorities, mainly ethnic Chinese and Indians, are allowed to purchase lotteries and bet on horse races, but betting on other sports has been illegal.
Indstry officials estimate illegal sports betting in Malaysia could total 20 billion ringgit ($6.2 billion) every year, with soccer betting accounting for about 90 percent.
Deputy Finance Minister Chor Chee Heung said Thursday the government gave the approval to Ascot in order to curb illegal betting and avoi losing tax revenue estimated to be up to 4 billion ringgit ($1.2 billion) a year.
"The government all along has been hesitant to allow such activities, but then again if the government doesn't control it with a set of rules, the underground market for sports betting shall continue to thrive, like it or nt," Chor told The Associated Press.
All company employees and clients involved in the betting operations must be non-Muslim, Chor said.
Ascot is likely to launch the betting services by August, not in time for next month's start of the FIFA World Cup in South Africa, a Berjaya official said on conditon of anonymity because she was not authorized to make public statements.
The service will be offered through selected outlets and by telephone for non-Muslims aged above 21, according to the Berjaya statement. The official said Ascot might seek approval to eventually offer online betting.
The Federaton of Malaysian Consumers Associations has slammed the move, saying it was the government's responsibility to stop gambling rather than benefit from it.
"It will encourage people to gamble, and this will cause other problems," such as illegal money lending to pay off debts, more crime and possibly suicids, spokesman Mohamad Yusof Abdul Rahman said.
Kamarulzaman Mohamed, an official with the opposition Pan-Malaysian Islamic Party, said party members were planning at least two protests outside mosques following Friday afternoon prayers to urge the government to reverse its decision.

The Associated Press, Kuala Lumpur, 13 May 2010


 

- Russia -
Will Russians Go This Far To Gamble? Don’t Bet On It

   

It takes a bumpy, three-hour drive along crumbling roads to travel from the nearest city to this lonely outpost in the middle of a barren field.

Visitors walk across wooden planks laid down over dug-up earth, as fluorescent-lit palm trees glimmer nearby. The building, squat and ugly, is festooned with blazing lights. Two stray dogs curl up by the entrance, hiding from the howling wind that sweeps in from the nearby Azov Sea.

Welcome to the Russian Las Vegas.

Yury Pozharov is the director of the Oracle, the first legal gaming site built since a Russian gambling ban last year restricted casinos and slot machines to four special zones in far-flung locations. He says since it opened in February, the Oracle draws between 150 and 400 people a day, both locals and out-of-towners.

"There are slot machines, roulette, and cards. The locals mainly play the slot machines," Pozharov says. "Roulette and cards have different stakes, and the people who play those are the ones who come from Krasnodar and Rostov-na-Donu."

In Gambling Exile

Azov City has a way to go to compare with Moscow's Metelitsa.Russian gamblers last year were shocked, shocked to find out that gambling would no longer be legal in most of the country. The ban put hundreds of thousands of casino workers out of work and threatened to drain as much as $1 billion in tax revenues from state coffers.

It also put an abrupt end to a culture of entertainment and excess embraced by the country's oligarchs and high-rollers. (There are signs that illegal gambling is flourishing, however: a large underground casino was closed down in Moscow earlier this year, and as many as 40 criminal cases connected to other operations are currently pending in Moscow alone.)

Dreams Of Prosperity

Royal Time says a second casino is expected to open by summer, and a third by year's end, with hotels and an aquapark to follow. The plans have sparked eager claims that the Azov City complex may eventually draw in as many as 25 million tourists a year.

For some visitors, it's hard to imagine a boomtown rising from what essentially remains an empty lot. But locals are cautiously optimistic. Lyudmila, a resident of the neighboring village of Molchanovka, says her home would still be without heat if it weren't for the Oracle and the infrastructure it demands.

Luring In The Customers

Perhaps the greatest challenge facing the Oracle is the amount of time it takes to get there. The two nearest cities, Rostov-na-Donu and Krasnodar, are hours away by car, and the conditions of roads leading to Azov City can be treacherous. (A Krasnodar lawmaker and his driver were killed in a late-night crash after visiting the Oracle for its opening-night gala.)

The casino has tried to sweeten the deal by offering free minibus service to and from nearby cities, but it hasn't been enough to draw in the crowds the casino is hoping for.

 

Radio Free Europe, 12 May 2010

 


 

- United Kingdom -
Poker officially recognized as a mind sport

 

 The International Federation of Poker (IFP) celebrated its first birthday yesterday and had extra reason to cheer with the news that poker has officially been recognised as a mind sport on a par with the likes of chess and bridge.

President of the IFP Anthony Holden said that yesterday's decision by the International Mind Sports Association in Dubai represented, “a major milestone in our campaign to have poker accepted throughout the world as a game of strategic skill. Over time, this should help to free poker from much governmental interference and other such unnecessary restrictions all over the globe.”

The Big Deal author added, “I know the whole poker world will now come behind our efforts, not least because it means that poker will be played in the World Mind Sports Games due to take place in the UK alongside the 2012 London Olympics.”

Doyle Brunson, a member of the IFP advisory board said, “The IFP deserves our thanks and congratulations. I believe that history will show this was a key moment for poker. All over the world the game has been faced with governmental controls and other obstacles. Yet it is obvious it calls for qualities and skills that go far beyond a capacity just to take a chance.”

The IFP will formally apply to join SportsAccord (formerly the General Association of International Sports Federations) later today.

Bluff Europe, 30 April 2010


 

- United Kingdom -
Gambler enjoy a ‘near miss’ almost as much as the win

 

Compulsive gamblers carry on making bets even when they are on a losing streak because a near miss rewards their brains almost as much as a win, claim scientists.

Researchers found that the brains of problem gamblers react more intensely to near misses than casual gamblers, producing the reward hormone dopamine.

The University of Cambridge results could help explain what keeps problem gamblers betting even though they keep losing.

FTSE 100 enjoys best week this yearThe study involved scanning the brains of 20 gamblers using magnetic resonance imaging scanner while they played a computerised slot machine.

Participants' gambling habits ranged from regular, social gamblers to those with severe problem gambling.

Dr Luke Clark of the University of Cambridge, who led the study, found that the parts of the brain involved in reward processing – the so-called dopamine centres – were more active in problem gamblers than in social gamblers.

During the experiment, volunteers played a computerised slot machine with two spinning wheels of icons and won 50p when the two icons matched.

An icon mismatch was a loss, but when the wheels stopped within one icon of a match, the outcome was considered a “near miss”.

Dr Clark found that near misses activated the same brain pathways as wins, even though no reward was given, and that this reaction was stronger in those gamblers who had more symptoms of problem gambling.

The findings are published in the Journal of Neuroscience.

Telegraph.co.uk, 4 May 2010


 

- United States -
Pennsylvania Gambler must give up jackpot after self-ban from casinos

A MAN who hit the jackpot at a casino last week must now must forfeit his winnings and face a criminal charge because he had voluntarily banned himself from casinos as part of a state self-help program. The 55-year-old Waterford man was part of a Pennsylvania Gaming Control Board (PGCB) program that allows compulsive gamblers to ban themselves from casinos for a year, five years or life GoErie.com reported.
It is not known how long the man, who was not identified by police, had agreed not to set foot in any state casinos. In addition to giving up his $2,001 jackpot, the man will face a summary criminal trespass charge.Nanette Horner, director of the PGCB's Office of Compulsive and Problem Gambling, said the self-exclusion program is “a tool to be used by the individual to refrain from the temptations of gambling,” but is not a substitute for gambling addiction treatment.

A spokeswoman for Presque Isle Downs & Casino, where the man was caught gambling, would not comment on the incident.

 

Newscore, 26 May 2010

 


 

- United States -
Study: US egaming laws would create 32,000 jobs, $57bn tax

 

US INTERNET gaming regulation would create close to 32,000 jobs and up to US$57.5bn in tax revenue over five years, new research has shown. 

The new study by gambling data business H2 Gambling Capital bases its figures on the regulation of all forms of internet gambling, which H2 projects would generate a total gross expenditure of US$94bn and US$57bn in tax revenues from the related job creation and supporting business over five years. 

H2 director Simon Holliday said: “The regulation of Internet gaming provides a unique opportunity to legislators in the current economic climate, namely the opportunity to instantaneously create jobs and support economic growth while protecting consumers and reducing the budget deficit. 

Holliday added that he hoped the study would provide further incentive for the Obama administration to move quickly to regulate egaming

“The current situation where US players use offshore sites causes billions of dollars to leak out of the economy each year and leaves tens of thousands of players without any onshore regulatory protection,” he said. 

The House Financial Services Committee is currently considering internet gambling bills proposed by its chairman, Congressman Barney Frank. 

Frank’s HR 2267, Internet Gambling Regulation, Consumer Protection, and Enforcement Act would provide a licensing and regulating framework for egaming in the US, while its partner bill, HR 2266, would delay compliance with regulations under the Unlawful Internet Gambling Enforcement Act 2006 by a year. 

A companion bill introduced by Representative Jim McDermott, the Internet Gambling Regulation and Tax Enforcement Act of 2010 (HR 4976), would require licensed operators to pay applicable licence fees and taxes. 

Frank’s bills do not concern sports betting, the federal ban on which is currently subject to constitutional challenge from the state of New Jersey. However even with sports betting exempted from the model, H2 suggests a gross expenditure of US$67bn over five years would generate US$30.8bn in tax revenue and 25,470 new jobs. 

The hearing for Frank’s bills scheduled for last Friday 16 April was postponed the previous Monday, however. No replacement date has yet been announced.

 

E Gaming Review, 20 April 2010

 


 

- United States -
Study: Black women with gambling problems outnumber men

 

African-American women in Florida have 51 percent higher rates of compulsive gambling addiction than African-American men, according to newly released 2009 statistics from a state help agency.

“In addition, in 2009, African-American women have statistically higher gambling addiction rates than white, Hispanic, or Asian men or women,” said Pat Fowler, director of the FCCG.

 Gambling addiction rates in Florida have been rising steadily ever since land-based casinos began increasing across Florida over the last five years.

And what are gambling addicts most attracted to? The Las-Vegas style slot machines at casinos in Broward and Miami-Dade County.

Ava, a married, 56-yearold African-American woman from Miami-Dade County who has two grown children, is a recovering addict who gambled away at least $40,000 on slot machines at various casinos in Broward County. She declined to give her last name or her exact city of residence to a reporter.

By state law, all casinos in Florida are required to provide gambling help information, which includes access to the help line and the opportunity to ban themselves from entering a casino.

When Ava called the help line, she said, she was connected to an understanding counselor who referred her to a free therapist and the location of a nearby Gamblers Anonymous meeting.

She has been seeing her therapist and attending her Gamblers Anonymous meetings every week since last November.

And she has not stepped inside a casino since.

 

South Florida Times, 23 April 2010

 


 

 

 


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