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Welcome to the
August 2008 issue of the G4 Newsletter


G4 News


New Board Member

The G4 Board is happy to announce that newly appointed is:

Professor Jeffrey Derevensky of McGill University, Montreal, Canada.

He is co-director of the Youth Gambling Research and Treatment Clinic and the International Centre for Youth Gambling Problems and High-Risk Behaviours.


Better Chances for charity lotteries –

Study on the regulation of European lottery markets

more info: www.acleu.eu


 

G4 Board Member Pieter Remmers will present on Problem Gambling and Responsible Gaming issues at the 1st Eastern European Gaming Summit (EEGS), 30 September – 2 October 2008, Sofia, Bulgaria

 

www.eegamingsummit.com


 

What G4 can do
for you

Ethical Business practices

Information systems for staff and players

Staff training

Staff and customer information

Intervention and referral service

www.gx4.com

 


 

WARNING!

It looks like G4 has achieved a well recognised reputation on the online gambling market as a solid provider of counselling services and as THE auditing group and certification agency on Responsible Gaming. However, dozens of websites provide information on G4 without having a contract with G4, trying to tell the outside world that they have an agreement with G4 and work according to our standards. It is smart to check and eventually double check if you’re not sure. Please contact us if you have any doubts or think someone might be cheating.
info@gx4.com

 


 

Next Issue

 

October 2008

 


 


-AUSTRALIA-

Problem gambling put back under spotlight

 

Problem gambling will once again come under the Productivity Commission's microscope with the economic think tank to update its landmark 1999 study that found 2.1% of Australian adults were addicted to the pokies.

A communiqué after yesterday's Council of Australian Governments meeting in Sydney said that almost a decade after its first study, the commission would do new work to quantify the extent of problem gambling. State governments collect billions from gaming revenue.

Under pressure from anti-pokies activists, Prime Minister Kevin Rudd has already signalled that Canberra will take steps to curb addiction to poker machines. Several states, including Victoria, are moving towards bans on ATMs in gaming venues.

The Federal Government will face significant pressure over coming months from the new South Australian Senator Nick Xenophon, and Family First Senator Steve Fielding, to take on the gaming industry.

Last night, Senator Xenophon welcomed the new COAG agreement, but he said community groups and people affected by problem gambling needed to have input into the terms of reference, and there needed to be a focus on "binding solutions".

He also expressed surprise at yesterday's low-key announcement. "I'm surprised that this was only a throwaway line in the COAG communiqué," Senator Xenophon told The Age.

The Age, 4 July 2008


-AUSTRALIA-

National Approach To Aussie Problem Gambling


In Australia, the Treasurer and Minister for Racing for the state of Tasmania, Michael Aird, has announced that he was extremely pleased with the progress made at last week’s Ministerial Council on Gambling (MCG) meeting in Melbourne.

The MCG was held in order to discover ways of developing a national approach to problem gambling throughout the whole of Australia. Aird stated that the meeting made it clear that Tasmania is leading the way with regulations such as a cap on the number of poker machines along with forbidding automatic teller or note accepting machines in clubs and pubs.

“This has been the first meeting in two years of the MCG,” said Aird.

“The outcomes of the meeting demonstrate what state and Federal governments working together can achieve. I am confident the national approach that has been embraced here today and a subsequent range of new initiatives will enable us to make further headway.”

Ministers agreed to develop a single national website for online treatment that will provide around-the-clock access to counselling. It is expected to appeal to people who may not be reached through traditional face-to-face counselling. In addition, the attendees agreed to a single national 1-800 gambling hotline telephone number that will automatically switch a caller through to a councillor in his or her state or territory of residence.

Aird also tabled the Social and Economic Impact Study into Gambling in Tasmania and Ministers agreed to reconvene in February to discuss its findings.

“This is an important report which, provides information that will be valuable for all jurisdictions as they work to better understand the impacts of gambling,” said Aird.

“Notwithstanding the initiatives being pursued at the national level, I look forward to receiving the Tasmanian Gaming Commission’s response to the Study, which I anticipate will include the consideration of smart-card technology.”

 

Igamingbusiness, 31 July 2008



- CANADA-

Problem gamblers find it easy to slip into casinos: report

 

Most problem gamblers who visit a casino after placing themselves on Alberta's voluntary self-exclusion list find it "very easy" to slip in, even though they're supposed to be barred from the slots and poker tables.
That's according to a comprehensive evaluation by the Alberta Gaming and Liquor Commission of the province's six-year-old voluntary self-exclusion program.
The report, which found many cracks in the system, recommends that facial recognition, card-based technology and random ID checks be used to stop addicted gamblers in their tracks.
I've seen guys dressed up as women," said Mark Dorman, general manager of the Silver Dollar Casino in Calgary, recalling his experiences in stopping people in the program from entering.

"I've seen guys wearing beards and dying their hair."

By submitting an application to the Alberta Gaming and Liquor Commission, participants in the program voluntarily agree to be locked out of Alberta casinos and racing entertainment centres for six months to three years.

Gamblers cannot cancel the agreement before its expiry date. If they break the agreement, they can be jailed for up to six months, or fined up to $10,000, although judges usually award much smaller penalties.

As of this week, there are about 1,500 people in Alberta's program.

The report found numerous gaps in the program, including: no lifetime enrolment option, no mandatory counselling and treatment services, penalties that are weakly enforced, no mandatory training for casino staff, no compulsory ID checks, and technology such as facial recognition systems that aren't used.

And when a gambling addict wins a jackpot, there's nothing requiring him or her to give it up.

"People quickly identify that there's no teeth to it, so it just becomes a piece of paper," said Robert Williams, co-ordinator of the Alberta Gaming Research Institute, who helped examine the evaluation and come up with the recommendations.

"It's just not going to work for a security guard to try to remember the faces of 1,500 people," said Williams, who's based at the University of Lethbridge.

The survey found that among users in the program who tried to get into casinos or racing entertainment centres, more than four in five described it as "very easy" to do so. About half of those respondents said they were never once recognized or asked to leave, even though they visited the gambling institutions several dozen times each, on average.

The report gives a total of 22 recommendations. The government will officially respond to the report next March, said commission spokeswoman Vanda Killeen.

Albertans in particular seem to have a tumultuous relationship with lady luck.

Data from Statistics Canada found that the average Canadian spent $513 gambling in 2005, while Albertans spent $750 per person.

 

Regina Leader Post, 7 August 2008



- CANADA

Provincial program targets gambling addiction

 

 

It’s hoped a new initiative will prevent some people from becoming addicted to gambling. The City of Vernon has decided to join the Partnership for Responsible Gambling, an alliance of stakeholders within the gaming industry.

“Our goal is to reduce the incidents of problem gambling,” said Paul Smith, with the B.C. Lottery Corporation, during a presentation to council Monday. “The more people that take on shared accountability, the more effective our program can be.” Part of the initiative includes responsible play information centres in casinos. Through it, patrons can get information on how the games work and where to access resources about gambling addiction.

“When we see problem gambling, the goal is to remove those people and help them seek the help they need,” said Smith. Currently, the information centre is not available at Lake City Casino in Vernon. “The plans are to put it in place by October,” said Smith.

There is also a program that allows people to voluntary be banned from casinos if they believe they have a problem. The Partnership for Responsible Gaming also provides a toll-free information phone line and training for counsellors. “The bulk of our programming provides education to the players,” said Smith.

Smith added that Partnership for Responsible Gaming wants community focused programs that reflect local priorities. There is the possibility that the City of Vernon could receive a one-time grant of $50,000 for gambling-related endeavours. But that didn’t go over well with Coun. Barry Beardsell, who has pushed for a social responsibility fund. “It would not satisfy the request of the city if it’s one time,” he said.

Beardsell added that about $218 million has been spent by patrons of the local casino in the last nine years. “They have put very little back into the community.”

 

Vernon Morning Star, 14 August 2008



-CHINA-

Higher risk of gambling addiction as more casinos open up in Asia

 

As more casinos open in Asia, counselling professionals and governments are getting worried about the problem of gambling addiction.
In Hong Kong alone, more than 5 percent of the population suffers from this problem, compared to about 3 percent in the United States.
With legalised football betting and lottery in Hong Kong, it is easy to get caught up in the action. The city has one of the highest per capita betting averages in the world - around US$2,000 a year.
Researchers fear pathological gambling could be on the rise with new casinos sprouting up in the region. Associate Professor Howard Shaffer, Harvard Medical School, said: "I think for the Asian gamblers, the risk now is that we have Americanised gambling settings so people come and gamble in Macau in a way that is usually the hallmark of Las Vegas gambling and that will require some adaptation."
Singapore and Vietnam have gaming resorts opening next year, while Taiwan, Thailand and Japan are considering legalising casinos.
Singapore's National Council on Problem Gambling (NCPG) is keen to tackle gambling addiction and has sent a contingent to the 2nd Asia Pacific Problem Gambling and Addictions Conference in Hong Kong.
It is confident that despite the new temptations, continuous public education will help prevent a surge in the number of new addicts. Leading Harvard addictions expert, Prof Shaffer, has suggested recognising a syndrome approach to addiction.
"The Syndrome Model suggests that we have a common vulnerability in the human condition and that common vulnerability gets exposed in many different ways," he said.
Currently, most treatments for gambling addiction involve counselling, step-based programmes and peer-support.
It is estimated that a staggering US$71 billion will be poured into Asia by gaming companies over the next four years.
While it is impossible to predict how many Asians will become addicted, experts have warned a spike in addiction rates would occur within the first five years.

 

CSR Asia, 23 May 2008



-FINLAND-

More online poker players seek debt counselling

 

An increasing number of internet poker players are seeking debt counselling. Helsinki's Debt Counselling Office says the number of heavily indebted online poker players it's assisted has doubled this year.
By the end of the year, the organisation says it expects to help some 150 people. Throughout the country, hundreds of online poker players have sought professional help.
"In the past, we assisted online poker players a few times a year, or a few times a month. But now we help online poker players daily," says Marianne Rikama, the head of Helsinki's Debt Counselling Office.
It's also becoming more common to encounter male players who owe tens or hundreds of thousands of euros.
Some 200,000 Finns play internet poker. The game is banned in the United States. Many EU countries, including Finland, are currently considering legislation reforms on the issue. Treatment for online gambling at clinics in Finland is in the early stages.

 

YLE News, 25 May 2008


-THE NETHERLANDS-
Ladbrokes welcomes Dutch referral to ECJ

Ladbrokes welcomed the decision of the Dutch Supreme Court on Friday to refer its ongoing case against Dutch gambling monopoly De Lotto to the European Court of Justice.
The decision by the Dutch court was taken today and relates to an appeal against an injunction taken out in 2002 that prevented Ladbrokes from accepting sports bets from Dutch citizens.
The Dutch Supreme Court referred the following three questions to the European Court of Justice to guide them on how they should deal with the case in the context of European law.

·         Under European case law (Gambelli etc.), is it allowed to make the offering of gambling attractive through the introduction of new games and through publicity in order to keep (potential) gamblers away from illegal offerings?

·         Does the national judge in each case have to decide whether the application of the national policy re gambling (e.g. in this case an order to block a website) in each specific case is justified?

·         Can a member state on the basis of a closed licence system prevent the offering of gambling via the internet by a company who has a licence in another member state?

The Dutch court’s decision means that the case between the two firms will be assessed under European law, and the freedom to provide cross border services to other EU member states that is enshrined in the Rome Treaty, which Ladbrokes says is fundamental to the case.
John O’Reilly, Ladbrokes managing director of egaming, said: “We have fought for six years against Dutch protectionism and finally we have won the referral to the European Court of Justice.  At last the Dutch courts have recognised that its laws on betting must be viewed in the context of European law. Under the Treaty of Rome we should be able to provide our services across borders in competition with the Dutch monopoly, but at the moment we are unfairly prevented from doing so.”  
Holland is facing reasoned opinions from the European Commission and may be referred to the ECJ by the Commission for restricting access to its gambling and sports betting markets.

EGaming Review, 13 June 2008



-NORWAY-

Norway imposes strict gambling rules

 

OSLO- Norway is imposing some of the world's strictest rules on video gambling machines in a drive to reduce the number of compulsive gamblers and save people from economic ruin, the government said Thursday.

The new betting terminals - operated solely by the state lottery company Norsk Tipping - will not take cash or credit card, and can only be used with a prepaid card sold to registered players over age 18, a government statement said.

"There will be limits on how much an individual can lose, they will be closed at night and there will be a cooling-off period after one hour of continuous play," said Trond Giske, minister of culture and churches.

A strictly regulated, remote-operated system will limit the amount bet per game to 50 kroner ($10), and set a loss limit of 400 kroner ($80) per day and 2,200 kroner ($440) per month per player, even if they have more than one card.

After one hour of continuous play by one user, the machines will refuse that player's bets for a 10-minute cooling-off period, the government said. The government is concerned about the rising number of Norwegians addicted to gambling machines. In July 2007, it banned all privately owned machines.

Following the ban, the number of people who called a national gambling help line plunged, from 2,276 in 2004 to 330 so far this year. The new machines will go online in September.

 

Associated Press, 12 June 2008



- PHILIPPINES -

Philippines’s Children Rights and Gambling


Child rights champion, Senator Jamby Madrigal has contested the right of CEZ's (Cagayan Economic Zone) Port Irene to
regulate its own gambling laws.

According to Madrigal, who currently heads several foundations aimed at increasing awareness of the plight of street children, there is no reason why CEZ gambling operations should not be under the control of the national Philippine Amusement and Gaming Corporation (Pagcor).

Kid's games
Yet stripping the CEZ of its autonomous gambling status won't be child's play. In an interview with the Kid's Champ, Madrigal admitted that the CEZ Authority (CEZA) has defended its legal right to issue online gambling licenses to offshore companies without Pagcor's approval.

CEZA claims that according to Republic Act No. 7922, authored in 1995 by then Cagayan Rep. Juan Ponce Enrile, CEZA may "operate on its own, either directly or through a subsidiary entity, or license to others, tourism-related activities, including games, amusements, recreational and sports facilities such as horse racing, dog racing, gambling casinos, golf courses and others, under priorities and standards set by the CEZA."

Big boys
CEZA procured 110 million Philippine Pesos (PHP) in revenue last year, 90% of which Madrigal claims came from the casinos. This figure is expected to skyrocket to PHP200 million by the end of 2008, mainly due to the efforts of CEZA to plug Port Irene as the Asian hub of gambling.

 

Online Casino Reports, 13 August 2008


 

-SINGAPORE-

Gambling bites ever younger victims in Singapore

 

Singaporeans are starting to gamble at a younger age, triggering fears that the city-state could face a wave of betting addicts, a published study said on Thursday. Nearly one-quarter of those queried started gambling when they were under 18, a 10 per cent hike over 2005.
About 70 per cent began wagering regularly before they turned 30, up from 60 per cent in 2005, said the findings in The Straits Times.
With Singapore's first two casinos scheduled to open within two years, experts warn the number of addicts could rise. Studies have shown that youth who gamble are up to four-times more likely to become addicts than adults.
The Ministry of Community Development, Youth and Sports study found the percentage of gambling Malays among the predominantly Chinese population has doubled in the last three years, from 12 per cent in 2005 to 22 per cent this year. The typical gambler is Chinese, male, between 40 to 59 years old, with a primary school education or below.

There has been a shift in social attitudes, the study noted, with more people regarding lotteries and social gambling as recreational activities. "It is increasingly seen as normal behaviour and people don't see any harm in such activities," sociologist Paulin Straughan was quoted as saying. "So they are less likely to tell their loved ones not to engage in such activities."

People are also shelling out more on their wagers. Half of those surveyed bet 100 Singapore dollars (75 US dollars) up from 83 Singapore dollars (62 US dollars) in 2005.

 

News Singapore, 29 May 2008


 

-SOUTH AFRICA-

 South Africa’s parliament has approved the National Online Gambling Amendment Bill according to a report from Reuters

It has been over a year since the bill was introduced to help set up regulations for the online gambling industry in South Africa which is currently illegal in their jurisdiction whilst this legislation is being worked upon.

After a report by South Africa’s National Gambling Board found that there was a need for the industry to have a licensing and regulated framework, this bill was drafted to work upon and amend the government’s policies most notably in their 2004 National Gambling Act to include online gambling, (which actually stipulated the commencement of the legislation for regulation of interactive gambling to be addressed within two years from the date of the Act).

Attached to the National Gambling Amendment Bill was a memorandum stating "The interactive gambling industry in South Africa is currently unregulated and is generally plagued by crime, criminal elements, little or no protection of players, uncontrolled exposure of children and other persons vulnerable to gambling and a host of other negative factors."

Therefore most notably player protection, underage and other vulnerable people protection, advertising, licensing-compliance and enforcement, problem gambling and money laundering are the main topics to be addressed.

Only once President Thabo Mbeki has signed the bill will it become a law upon their shores. Though it will probably not even come into force until next year once all areas of the bill have been formulated, we can’t help but wonder how this will affect the future of online gambling based in South Africa.

Online Casino, 30 July 2008


 

-UNITED KINGDOM-

William Hill's 'irresponsible' gambling addict ad banned

 

A television ad for bookmaker William Hill's online bingo, featuring a woman so desperate to play that she tricks her husband, has been banned by the advertising standards authority for condoning socially irresponsible gambling behaviour.
The TV ad, created by Home, shows a man having his breakfast and a woman waiting for him to finish. She then walks over to the clock and moves the minute hand forward from 7.15am to 7.30am and says to her husband "Darling shouldn't you be going?".
As soon as he has dashed out the door she says: "I get mine the minute he's out the door". She then runs up the stairs to play William Hill online bingo. A voiceover says: "William Hill bingo... a massive online community, when will you get your William Hill bingo thrill?"
The Advertising Standards Authority received three complaints from viewers who said that the ad was harmful because it depicted someone who was addicted to gambling and was attempting to hide that from her family by deception.
William Hill defended the ad, saying that it was a humorous look at the everyday scenario of a woman wanting to get on with her day once her husband had left the house, punctuated by taking a break to play bingo.
However, the ASA upheld the complaints because it said that the comment, "I get mine the minute he's left the house", implied that the woman was desperate to play bingo and was either unable to wait any longer or wanted to keep it a secret from her husband.
It considered that the implication was further reinforced by the woman rushing upstairs and moving the hands of her clock back so that she had more time to play.
The advertising watchdog concluded that because the ad portrayed gambling as indispensable and taking priority over the woman's family that it condoned gambling behaviour that was socially irresponsible.

 

Brand Republic, 28 May 2008



- UNITED KINGDOM -

More stats from UK Gambling Commission. Ongoing studies keep the Commission's finger on the industry pulse

 

The UK Gambling Commission continues to provide valuable information through its ongoing surveys, and this week released statistics from ICM Research based on 8 000 interviews and focusing on the period September 2007 to June 2008.

Key findings include:

Over the year to June 2008, 8.8 percent of the 8 000 adults surveyed said they had participated in at least one form of remote gambling (through a computer, mobile phone or interactive/digital TV) in the previous month. This remains the same as the 2007 calendar year figure, which was up on the 2006 number (2006: 7.2 percent.)

90.9 percent of respondents said they had not participated in any form of remote - i.e. online - gambling.

Those participating in remote gambling remain more likely to be male than female, and are more likely to be aged 18-44.

If those only playing National Lottery games by remote means are excluded, 5.0 percent of respondents had participated in remote gambling. Overall, 6.2 percent of respondents said they had gambled remotely on the National Lottery/Tickets for the National Lottery draw in the previous month.

Remote gambling via a computer, laptop or handheld device was most popular (6.9 percent of all adult respondents), followed by gambling via mobile phone (2.3 percent) and interactive/digital TV (2.0 percent).

Online Casino, 9 August 2008

 

 

 


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