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G4 Newsletter - August 2022

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13th European Conference on Gambling Studies and Policy Issues, CONNECTING DIFFERENCES
6 – 9 September 2022, Thon Ullevaal Stadion Hotel, Oslo


Join one of the world's biggest Conference on the Study of Gambling and Meet Hundreds of people in the industry 

Please use this link to have a look at the impressive lineup.
Over 120 presenters/ presentations.
Check for further details and to get registered.
Be part of the most interesting conference of the year.
If you have questions, please don’t hesitate to contact us via

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G4 has audits planned in the Netherlands, France, Malta, Italy, Austria, Germany, Spain and the United Kingdom If you want to be pro-active and certified / accredited, contact us at

G4 Board Members

Jeffrey Derevensky, Canada Connie Jones, USA
Gracemary Leung, Hong Kong, SAR of PRC
Pieter Remmers, The Netherlands
Daniel Symond, Australia

RGAB Scientific Advisory Board

Bo Bernard, USA
Silvia Martins, USA
Marc Potenza, USA
Cesar Sanchez-Bello, Venezuela
Kate Spilde, USA
Hermano Tavares, Brasilia
Ken Winters, USA
Keith White, USA
Harold Wynne, Canada


We`re proud to present our Auditor:

Ynze Roland Remmers
PCQI Lead-auditor
Registered Quality Management Systems auditor at IRCA with number 6034318
CQI practitioner

What G4 can do for you

- Certification and Accreditation
- Ethical Business practices
- Information systems for staff and players
- Staff training
- Staff and consumer information
- Intervention and referral service


G4 Conference Agenda

13th EASG Conference 2022
6 - 9 September 2022
Oslo, Norway
Click here!I


AGR 2022
17 - 20 October 2022
Melbourne, Australia
Click here!


30th NAGS Conference
23 - 25 November 2022
Hilton Hotel, Sydney, NSW
Click here!

- Germany -
Germany clamps down on online illegals

The Glucksspielbehorde, Germany’s new gambling regulator, is to begin to block IP addresses and payments for unlicensed online gambling operations from tomorrow.


Want to read more? Click here
InterGame, June 30 2022 

- Italy-
Italy's communication authority fines Google over gambling advertising

MILAN (Reuters) - Italy's communication authority said on Tuesday it had fined tech giant Google, owned by parent company Alphabet (NASDAQ: GOOGL), 750,000 euros ($766,350) for allegedly breaching a ban on gambling advertising on its YouTube video platform.

Italy's AGCOM said in a statement that it had also fined TOP ADS, the creator of the advertisement content, 700,000 euros.

Google had no immediate comment., 2 August 2022
Want to read more? Click here



Spetember 2022

- United States  -
Researchers say 'jackpot fever' hides cruel truth about lotteries

Data from the Wisconsin Lottery shows they took in more than $894 million last fiscal year. According to US Census data, there are just under four million adults in the state. On average, every Wisconsin adult spent $223 on the lottery last fiscal year. Bernal says many people lose thousands of dollars a year on the lottery, hoping a big win will end their financial problems -- while spending in a way that will make them worse.

"Ten percent of the people that play the lottery, contribute between 70-80% of lottery profits," Bernal said.

The Wisconsin Lottery says since 1988, they've funded more than $5 billion in property tax credits, but critics argue that by fueling gambling addiction and discouraging savings, more people stay in poverty. That continued poverty ends up costing taxpayers.

Want to read more on this article? Click here, July 26, 2022


- United Kingdom -
UK Gambling Commission Survey Reveals Problem Gambling Most Prevalent in 16-24 Year Olds

The Commission surveyed 4,018 participants through phone interviews and based its findings on the Problem Gambling Severity Index (PGSI). This index asks three questions of participants who have gambled in the last 12 months and is used to determine the rate of problem gambling per head of the population.

The latest figure of 0.2% is considered stable as it has dropped from the 0.4% reported in the same period in 2021. The survey found that problem gambling among males dropped to 0.3% from 0.6% in the same period in 2021. Problem gambling among females remained stagnant at 0.1%.

Want to read more on this article? Click here
Gambling Industry News, July 27 2022

- United Kingdom-

BGC welcomes low problem gambling rates in UK

The Betting & Gaming Council (BGC) has welcomed new figures from the Gambling Commission that confirm the rates of problem gambling have remained historically low at 0.2% in the year to June 2022.

The 0.2% figure is down from 0.4% the year previous, and remains the same as the last published annualised figures in April 2022. The rate of problem gambling among women has stayed at 0.1%, which the BGC noted is low by international standards.

The figures come amid the impending UK Government review of the Gambling Act 2005, with a White Paper expected to be published soon after several delays.

Want to read more on this article? Click here
Gambling Insider, July 29 2022

-Belgium  -
Belgium’s Gambling Commission confirms €200 playing limit issued by Government

Belgium has steamed ahead with added restrictions on its online gambling industry with a recent Royal Decree on playing limits launched by Government.

Changes have officially been confirmed by the Belgian Gaming Commission (BGC), most notable of which are player deposit limits being reduced from €500 to €200 on ‘games of chance’ per operator site.

An added layer of bureaucracy, the new rules allow players to request operators to return their limits back to €500, so long as their ‘player token’ is presented by the operators to the BGC for this to be processed.

On its part, the BGC says that increase in stake limit requests will be assessed on replies received from the National Bank of Belgium. Based on discussion with the National Bank, the BGC will then inform the operator on whether the player in question’s deposit limits can be lifted within three days.

The Royal Decree was published in Belgium’s Government Gazette on 20th July and comes into effect in three months’ time and all regulated Belgian betting and gaming operators are legally required to comply.


Want to read more on this article? Click here
iGaming Capital. August 3 2022

- United Kingdom  -
Kindred harmful revenue steady at 3.3% as firm seeks to hit net zero goal

Kindred Group’s target of generating 0% of its revenue from problem gambling has somewhat stalled according to the firm’s latest report. 

The firm issued an update this morning revealing that total group share from problem gambling during Q2 2022 currently stands at 3.3%, the same as during Q1 2022 and in Q3 2021. 

On the other hand, the fact that the figure has remained steady for the past two quarters still shows a marked improvement on Q4 2021, when harmful gambling share stood at 4%, showing a positive effect since Kindred first announced its ‘Journey to Zero’ commitment last year. 

Want to read more on this article? Click here
SBC News, July 20 2022

- United Kingdom-

UKGC updates policy guidance on handling customer complaints 

The UK Gambling Commission (UKGC) has updated its guidance on how to handle customer complaints as part of its ongoing policy review of operating standards. 

The new guidance on complaints was formed by undertaking a review of 34 complaints policies taken from a diverse range of sectors.

The review prioritised the accessibility and the ease of use for customers to submit complaints – in which the commission’s research found that 8% of gamblers had submitted a complaint.

Want to read more on this article? Click here

i-conseils,  June 22 2022

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